UMAC Balikbayan Box Tracking



Enter your 9-digit box number below (format like UMTC357975) and hit "Track Now" to see your shipment's current status. This tool pulls live tracking data so you get the same information UMAC's own system shows — just in a faster, clearer layout.

UMAC CARGO TRACKING

To track your shipment, you need the UMAC Cargo tracking number. This tracking number is provided by UMAC Cargo when you send a package. Once you have your UMAC Cargo tracking number, you can enter it online to check the status of your UMAC Cargo shipment.

UMAC Cargo tracking

Steps Of UMAC Cargo Tracking

If you have sent a package using UMAC Cargo, you will have a tracking number. With the UMAC Cargo tracking number, you can see where your package is. Here's how to do UMAC Cargo tracking:

  • Find your UMAC Cargo tracking number.
  • Enter the UMAC Cargo tracking number online.
  • View the status of your UMAC Cargo shipment.

Note: You can use these steps to track Canada, Toronto, Marikina, Calgary, Vancouver, Korea, Spain, New Zealand, Guam, United Kingdom, United States, Australia, and Bahrain shipping.

umac cargo express tracking

UMAC Cargo Timings

We’ve branches in around 30 countries in the world including Canada. The official time for almost all the offices is from 9:30 am to 10 pm.

If you’ve any parcel to ship then you can visit the office between these active hours. However, we are available by email every time.

UMAC SHIPPING SCHEDULE

Shipment schedule to the Philippines is given below.

New Zealand to Philippines

Month Estimated Shipping DateStatus
July30 July 2026Full
August30 August 2026Open
September15 September 2026Open
September30 September 2026Open

NOTE: 

               The dates are estimated dates and are subject to change without prior notice depending on the arrival of the vessel in New zealand port. 

For outside Auckland pick-ups please contact: 09 2812526.

  TORONTO TO PHILIPPINE

PreviousJuly 1 , 2026Departed
NextJuly 30 , 2026Closed
NextAugust 15 , 2026Open
NextSeptember 01 , 2026Open
These dates are estimates based on the most recent schedule UMAC has published and may shift depending on vessel arrival and peak-season volume. Always confirm time-sensitive shipments directly with your local branch. Table last updated: 7/15/2026.

 UMAC COMPLAINTS AND CONTACT NUMBERS

Following are the complaints and contact details of all over the world branches.

CountryAddressUANEmail
Philippine130 Ipil St. cor. Ipil Ext., Marikina Heights, Marikina City 1810, Philippines+6328-470-7872[email protected]
SingaporeCarliza Lacsina / Alyannah RamirezSta Rita, Agoo La Union+639451248142[email protected]
New zealandUnit 10 The Depot,375 East Tamaki Rd. Auckland+64-92812526[email protected]
Guam136 Kayen Chando Road Suite113 Daily Plaza BuildingDededo, Guam671-637-5618[email protected]
Hongkong11/flr Unit-B, Block -1, YAU TONG INDUSTRIAL BLDG. #2 Shung Shun St.,Yau Tong, Kowloon, HK+852-2348-6080[email protected],

UMAC Services

UMAC Cargo offers two main shipping options: sea cargo, which is slower (typically 6–8 weeks) but cheaper and the most common choice for full balikbayan boxes, and air cargo, which costs more but can cut transit time significantly — useful if you're sending something time-sensitive.

Air and Sea Logistics

Sea freight is the default for most balikbayan boxes because of the cost savings on bulk items — clothes, canned goods, appliances. The tradeoff is time: expect 6–8 weeks door-to-door, longer during peak seasons like the months before Christmas when volume spikes.

Air freight moves faster but is priced by weight, so it's usually reserved for smaller, urgent shipments rather than a full balikbayan box.

End-to-End Delivery with UMAC

Once your box is picked up or dropped off, it moves through a few stages: origin warehouse, export processing, ocean or air transit, Philippine customs clearance, then domestic delivery to the province or branch pickup. Your tracking status will usually reflect which of these stages your box is in — though status updates can lag a few days behind the box's actual physical location, which is normal and not usually a sign of a problem.

TRACKING YOUR BOX AFTER DISPATCH

If your box is dispatched, then you can get updates from time to time about your box within Philippines and throughout the world also. You can check the exact location where your box arrived and how much time it takes to reach it.

Using the online tracking service of umac, everyone can keep an eye on their shipment with umac tracking number.

This courier service is for the people of the Philippines who are living abroad or within the Philippines and also to the whole world who wants to send gifts to their loved ones in the philippine. 

They only need to do is to just put their box number in the above tool to track their shipment.

For anyone who uses umac cargo service to ship their boxes, the company provides a unique number called “Tracking number or box number”. You need to keep safe that unique id which will help you later on.

Freedom Cargo Tracking

Freedom cargo tracking

The balikbayan box is a specialized container designed for sending packages to loved ones in the Philippines. Unlike standard international shipping containers, this unique box caters to those residing overseas wishing to send items back home.

From various global locations, including Canada, the USA, the UK, Singapore, Korea, Spain, and numerous states like Florida, Hawaii, Washington, and California, you can effortlessly dispatch your balikbayan box. Utilize our tool to track Umac's international cargo every step of the way.

TRACKING METHODS OF UMAC CARGO EXPRESS PHILIPPINE

After dispatching your shipment you can track the shipment with three methods. All of the methods are very easy you can follow the guidelines.

Box tracking via official website

This is the very simple and most used method. With this method, you can check the delivery status of your box.

What you have to do is to visit the official website and put your box number and last name in the tool. Here are the guidelines.

  • Enter the tracking number in the box and press "track" button.
  • Wait some seconds, it will show you the status of your box.

Track using email

The second method is the method of email. If you aren’t visiting the website then go with an email to trace your parcels.

  • First of all open Gmail
  • Click on compose button
  • Enter the recipient “[email protected]
  • Write an email with your box number requesting the delivery status of your shipment
  • Now wait for the reply they will provide you shortly.

Track it via phone

The third method is very simple if you’re away from internet connectivity and can’t visit the website or email then just call the number (+63284707872) and tell them about the delivery status of your box.

Umac Contact Details

+632 8-470-7872

130 Ipil St. cor. Ipil Ext., Marikina Heights, Marikina City 1810, Philippines

Example Of UMAC Tracking Number

Box Number
UMTC357975
TF096909
UMTC350514
UUK652477

UMAC Provincial Warehouses

AGLU BRANCH (Agoo La Union)
Carliza Lacsina / Alyannah Ramirez
Sta Rita, Agoo La Union
Cellphone No:+639451248142
+639095584882

AKLAN BRANCH
Saturnino Magsael Jr.
Crossing Parao Brgy. Naisud Ibajay Aklan
Cellphone No.: +639667666505 +639667666531

BACOLOD BRANCH
Rostum L. Jagonob
Patria Village Brgy. Villamonte Bacolod City
Cellphone No.: +639667666529 +639673164782

UMAC Cargo Express Branches

Umac Singapore
Tel: +65 6738 9695
Mob: +65 81801787
Mob: +65 84093901
Address: 304 Orchard Road #04-17 Lucky Plaza

GUAM UMAC FORWARDERS EXPRESS (PGU)
Ms. Nina Robles
Address: 136 Kayen Chando Road Suite
113 Daily Plaza BuildingDededo, Guam
Tel. no: 671-637-5618
671-637-5619
[email protected]

NEW ZEALAND
​Umac Cargo New Zealand
Mr. Marlon,Ms. Sharon Manuyag
Address: Unit 10 The Depot,
375 East Tamaki Rd. Auckland
Tel. no: +64-92812526 Freephone: 0508 862 269 
[email protected]

ABOUT UMAC CARGO EXPRESS

In the heart of 1988, a new dawn emerged in the shipping industry with the inception of UMAC Express Cargo. What started as a vision soon became an essential lifeline for Filipinos spread across the globe. Recognizing the longing and need to send back tokens of love, memories, and care packages to families back in the Philippines, UMAC stepped in to fill this void.

Over three transformative decades, UMAC Express Cargo has grown, but its mission has remained unwavering: to serve with trust, reliability, and commitment. These three decades have been more than just years on a calendar; they represent a journey. A journey of understanding the nuances of international shipping, mastering logistical challenges, and ensuring that every package, regardless of its size or value, is treated with utmost care.

Their continued dedication to service is evident in the seamless experiences they provide. Ensuring packages reach the Philippine shores safely became not just a service promise but a commitment they lived by. With each successful delivery, UMAC has woven a tapestry of trust, making it the go-to name for Filipinos abroad.

Adapting to the ever-evolving global logistics landscape, UMAC Express Cargo has consistently innovated its processes. This adaptability, combined with years of hands-on expertise, has positioned them at the pinnacle of shipping excellence. Their extensive network, partnerships, and customer-centric approach ensure that the shipping process, from pick-up to delivery, is smooth and hassle-free.

Today, when a Filipino living overseas thinks of bridging the miles with a package, one name resonates above all: UMAC Express Cargo. It's more than just a shipping company; it's a symbol of connection, trust, and the timeless bond of families.

FAQs

Just enter your box number in the above tool you will get all the detail.

You can see which stage your box is in (origin, transit, customs, domestic delivery) using the tracking tool above. Note that the status doesn't always update in real time — a gap of a few days between your box's actual location and the online status is normal, especially during customs clearance.

Typically 6–8 weeks for sea cargo to the Philippines, though this varies by origin country and season — expect longer lead times from October to December due to peak balikbayan box volume. Air cargo is faster but priced differently; check with UMAC directly for air rates.

Yes, You can track your balikbayan box by putting your box number and in the above tool.

Umac cargo express contact number is (632)8-470-7872

CONCLUSION

UMAC express cargo has the facility to track the location and status of your shipment. You only need to do is to just put your box number in the above tool and then click track now.

You can also track your shipment using your email and phone number. Umac has over Three decades of experience in the freight forwarding industry. It has 30 branches throughout the world and all of the branches do great to serve the people.